Convenient Checking at Your Fingertips
Acquainting yourself with the expectations for exam day is important for reliable preparation for your online examination. This proactive approach not just help in reducing stress and anxiety but likewise substantially mitigates the probability of encountering any problems on the day of the exam.
Getting Ready For Online Exam
About Online Written (or Oral) Exams
Conveniently complete your Written (or Oral) exam from the convenience of your home or workplace using Credentia's online proctoring service. A devoted live proctor will oversee your examination through your workstation's cam, ensuring a protected and monitored testing environment. In addition, online exams offer a heightened level of scheduling versatility, permitting you to choose the most suitable time to align with your schedule.
For any more inquiries regarding your examination, we motivate you to seek advice from the handbook available on your state's dedicated website.
Standard Requirements to Take an Online Exam
A correctly equipped computer - a desktop, laptop computer, or Chromebook with a single display (no smartphones or tablets). See system requirements.
A private room - if you don't have access to a private space, contact your training program or local library for availability. The exam should remain in a private space with 4 walls (not glass), and at least one door.
A mobile device - to complete a 360-degree space scan, you'll require a smart device or tablet (Apple or Android) that can download our free app.
Wired Headset - only needed for oral exams.
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1. Carry Out a System Test
Make sure to do the required system test and exam simulation before exam day.
Run System Test
Technical Verification
2. Find Your Testing Space
Find a quiet, distraction-free area in your house or workplace to take your exam.
Policies & Procedures
3. Get Your ID Ready
Your government-issued ID needs to remain in its initial form (no photocopy) and up to date.
On Exam Day
STEP 1: Prepare your testing space
Quiet: no background noise and inform members of your home you are taking an exam
Well lit: proctors should have the ability to see you and your CNA Exam Online testing space well.
Privacy: nobody else in the space.
Get rid of forbidden products: clear workstation area to expedite room scan.
Restroom/Beverages: use washroom and prepare drinks before exam.
STEP 2: Have your ID all set
Have your government released image ID with you. Click the link listed below to examine the ID requirements for your state.
ID Requirements by State
STEP 3: Prepare your computer
Detach any extra displays and close all other open applications.
Have your battery chargers (laptop computer, mobile phone or tablet) plugged in or close by
Utilize a wired web connection instead of WiFi, if possible.
If using WiFi, we suggest at least 3Mbps and ask that other home members do not use the internet during your exam.
Disconnect any VPNs or firewall softwares if you have them
STEP 4: Download the ExamRoom 360 app
Download the ExamRoom 360 app to your mobile phone or tablet and have your CNA365 login credentials available (the user name and password for your Credentia CNA365 account). This app is required to complete a 360 degree room scan, and to allow the proctor to monitor you throughout the exam. Please note that your smart device or tablet camera is needed in addition to your computer camera throughout your exam.
Download app from Apple Store
Download app from Google Play
STEP 5: Check-in for your exam
You can start the check in procedure approximately thirty minutes prior to your visit. Your onboarding agent will ensure everything is ready for your exam before introducing your proctor. Click here for onboarding process information.
HOW TO CHECK IN
To sign in for your exam, go to your state website on this website and click the CNA365 login button. When logged in, find your scheduled exam on your dashboard and select the "Start Exam" button.
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